Shipping policy
Thank you for shopping with Vensell. We currently ship only within the United States.
Shipping Areas
We only deliver orders within the United States at this time.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Please note:
-
Orders are not processed on weekends or holidays.
-
Processing times may be extended during high-volume periods or promotional events.
Shipping Methods & Delivery Times
Economy Shipping
-
Estimated delivery time: 5–8 business days
Standard Shipping
-
Estimated delivery time: 3–5 business days
Express Shipping
-
Estimated delivery time: 1–3 business days
Delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping rates are calculated at checkout based on the selected shipping method and delivery location.
We may occasionally offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delayed or Lost Shipments
Shipping delays may occasionally occur due to weather conditions, carrier issues, or other unforeseen circumstances.
If your order appears delayed or lost, please contact us and we will assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Vensell is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Packages
If your package arrives damaged, please contact us promptly with photos of the package and item(s) so we can help resolve the issue.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
-
Email: support@vensell.com
-
Phone: +1 662 275 4067
-
Address: 1136 Dilworth Crescent Row, Charlotte, NC 28203
-
Website: vensell-2.myshopify.com