Refund policy

Welcome to Vensell. We value your satisfaction and want you to shop with confidence. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • Items must be unused, unworn, and in their original condition.

  • Items must be returned in their original packaging.

  • Proof of purchase or order confirmation is required.

Free Return Shipping

We offer free return shipping on all eligible returns. Once your return request is approved, we will provide instructions for returning your item at no additional cost.

No Restocking Fees

We do not charge any restocking fees for returned items.

No Final Sale Items

There are no final sale items at Vensell. All eligible products may be returned according to this policy.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method within a few business days, depending on your payment provider or bank processing times.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can resolve the issue promptly.

Contact Information

If you have any questions regarding this Return & Refund Policy, please contact us: